Engaging Employees By The Book

Why is everyone smiling? When you’re visiting a call center operation – where “culture” tends to be synonymous with third-world sweatshops and 80-120 per cent employee turnover is the industry norm — you certainly don’t expect to see folks wandering around with big grins on their faces. Yet the wide smiles of employees are preciselyRead the Rest…

10 Reasons Your Book Isn’t Written Yet

The secret of getting ahead is getting started ~ Mark Twain Here’s an interesting fact about procrastination. It’s not a problem for some people; usually those of us who write for a living. There were many times, as a freelance features writer, when I had to imagine the hot, fetid breath of a deadline onRead the Rest…

Two And A Half Secrets Of Compelling Case Studies

What’s wrong with him? How can his career survive? When are they going to haul him off for treatment? Part of our fascination with the exploits of Two and a Half Men star Charlie Sheen, is in not knowing what’s going to happen next. Whether it’s fiction or real-life, we’re always looking for “dramatic tension”Read the Rest…

What Sherlock Holmes Teaches Thought Leaders About Uniqueness

Watching the BBC’s brilliant TV series Sherlock (set in contemporary London for a change) has caused me to reflect on the many advantages of being Sherlock Holmes. Having someone you can count on, like Watson. That prestigious London address. Being the world’s first consulting detective. How many of us can be the world’s first anythingRead the Rest…